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In addition to his daily responsibilities helping policyholders who\u2019ve been involved in auto accidents, he collaborates with our auto body shop partners on FICOH\u2019s annual holiday season car donation program. When asked why he chose insurance, he shared that insurance is an industry of endless opportunities where customers come first. Learn more about Donald, including his customer service philosophy, by swiping left, and watch for our next #FICOHFamily feature.","message":"Here is another valued member of #TeamFICOH, Donald Q. from our Claims department. Donald is a total loss claims adjuster. In addition to his daily responsibilities helping policyholders who\u2019ve been involved in auto accidents, he collaborates with our auto body shop partners on FICOH\u2019s annual holiday season car donation program. When asked why he chose insurance, he shared that insurance is an industry of endless opportunities where customers come first. 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