[{"type":"table","placeholders":{"clientName":null,"metricName":"Facebook User Posts Table","timePeriod":"02\/01\/2016 - 02\/29\/2016","interval":"total","notes":""},"metaData":{"columns":[{"id":"createTime","title":"Post","width":0.5,"type":"facebookUserPost"},{"id":"reactions","title":"Reactions","width":0.1,"type":"integer"},{"id":"comments","title":"Comments","width":0.1,"type":"integer"},{"id":"shares","title":"Shares","width":0.1,"type":"integer"},{"id":"type","title":"Type","width":0.1},{"id":"timeToRespond","title":"Response Time","width":0.1,"type":"responseTime"}],"serverSide":true,"paginate":true,"sortBy":"createTime","sortDir":"DESC"},"data":[{"pageName":"AT&T","createTime":"AT&T<\/b> got a post by Brian Brazelton - 2016-02-29 23:57:50<\/b>
Thanks for helping your customers in a timely manner. Not!","userName":"Brian Brazelton","message":"Thanks for helping your customers in a timely manner. Not!","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153972932173909&id=8576093908","reactions":"n\/a","comments":1,"shares":0,"type":"Status","respTime":"03\/01\/2016 00:23:43","timeToRespond":"03\/01\/2016 00:23:43"},{"pageName":"Dell","createTime":"Dell<\/b> got a post by Tony Pascale - 2016-02-29 23:57:41<\/b>
i have a dell studio 1737 with a T6400 Core 2. can i upgrade it with a T6600 or a T6670?","userName":"Tony Pascale","message":"i have a dell studio 1737 with a T6400 Core 2. can i upgrade it with a T6600 or a T6670?","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=958080194228184&id=393364824033060","reactions":"n\/a","comments":4,"shares":0,"type":"Status","respTime":"03\/01\/2016 00:47:00","timeToRespond":"03\/01\/2016 00:47:00"},{"pageName":"Ford Motor Company","createTime":"Ford Motor Company<\/b> got a post by Max Equus - 2016-02-29 23:47:49<\/b>
To the Mustang design \/ engineering \/ manufacture team: You have hit the nail on the head. DO NOT change the current Mustang without asking me. This is the best Mustang since 1962.","userName":"Max Equus","message":"To the Mustang design \/ engineering \/ manufacture team: You have hit the nail on the head. DO NOT change the current Mustang without asking me. This is the best Mustang since 1962.","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153827417250049&id=22166130048","reactions":"n\/a","comments":0,"shares":0,"type":"Status","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"AT&T","createTime":"AT&T<\/b> got a post by Lance Leong - 2016-02-29 23:47:14<\/b>
Thank you AT&T\nI have been a loyal customer for over 15 years. I live in an area where I only get reception on one half of my house. I never complained even though at&t brags about their great reception\/service. I recently started a career where I need to have stable cellular signal 24\/7. So I ask you for a microcell which you force me pay for..fine...the loyal customer pays for it...guess what...it stops working for after a month. I try calling customer service because the website specifies that Customer service is available till 10pm local time. I call the number and what do you know....no customer service...it is unavailable. Okay. So I do research through your forums...solution says to deactivate my microcell and reactivate it...what does it say....it can take up to 90 minutes?!?! And I need to add all my numbers back onto the microcell. That's really awesome that I have to spend my entire night trying to fix this wonderful piece of machinery that you forced me to pay for because","userName":"Lance Leong","message":"Thank you AT&T\nI have been a loyal customer for over 15 years. I live in an area where I only get reception on one half of my house. I never complained even though at&t brags about their great reception\/service. I recently started a career where I need to have stable cellular signal 24\/7. So I ask you for a microcell which you force me pay for..fine...the loyal customer pays for it...guess what...it stops working for after a month. I try calling customer service because the website specifies that Customer service is available till 10pm local time. I call the number and what do you know....no customer service...it is unavailable. Okay. So I do research through your forums...solution says to deactivate my microcell and reactivate it...what does it say....it can take up to 90 minutes?!?! And I need to add all my numbers back onto the microcell. That's really awesome that I have to spend my entire night trying to fix this wonderful piece of machinery that you forced me to pay for because","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153972913848909&id=8576093908","reactions":"n\/a","comments":2,"shares":0,"type":"Status","respTime":"03\/01\/2016 00:03:06","timeToRespond":"03\/01\/2016 00:03:06"},{"pageName":"CenturyLink","createTime":"CenturyLink<\/b> got a post by Andy Thrapp - 2016-02-29 23:46:22<\/b>
Centurylink, why I am only getting 35 Mbps when I pay for 40?","userName":"Andy Thrapp","message":"Centurylink, why I am only getting 35 Mbps when I pay for 40?","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153912330269707&id=238535514706","reactions":"n\/a","comments":0,"shares":0,"type":"Status","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"HP","createTime":"HP<\/b> got a post by Kristine Whitbey - 2016-02-29 23:40:29<\/b>
I have an HP 15 F004DX Notebook. It is EXTREMELY slow. Like I can not even watch a 3 minute music video or youtube. Skyping is impossible and super choppy. We just do not do it. I have the standard 4 gb of ram that came with this machine. Clearly I need more. If I upgrade my sticks of RAM, what is the most I can put in? I need this thing to work and load pages! It has been like this since day one...Will I have to upgrade my graphics card also? I can not even stand this anymore! I feel like my 386 running windows 3.1 and dial up was faster!","userName":"Kristine Whitbey","message":"I have an HP 15 F004DX Notebook. It is EXTREMELY slow. Like I can not even watch a 3 minute music video or youtube. Skyping is impossible and super choppy. We just do not do it. I have the standard 4 gb of ram that came with this machine. Clearly I need more. If I upgrade my sticks of RAM, what is the most I can put in? I need this thing to work and load pages! It has been like this since day one...Will I have to upgrade my graphics card also? I can not even stand this anymore! I feel like my 386 running windows 3.1 and dial up was faster!","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10156534159145290&id=191187460289","reactions":"n\/a","comments":14,"shares":0,"type":"Status","respTime":"03\/01\/2016 08:42:11","timeToRespond":"03\/01\/2016 08:42:11"},{"pageName":"Carnival Cruise Line","createTime":"Carnival Cruise Line<\/b> got a post by Sam Alex - 2016-02-29 23:40:11<\/b>
We live in Trinidad and Tobago. IN August 2016, my wife and I want to cruise from London to Europe. Please let us know the best way to approach it","userName":"Sam Alex","message":"We live in Trinidad and Tobago. IN August 2016, my wife and I want to cruise from London to Europe. Please let us know the best way to approach it","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153723339204584&id=6067784583","reactions":"n\/a","comments":1,"shares":0,"type":"Status","respTime":"02\/29\/2016 23:55:11","timeToRespond":"02\/29\/2016 23:55:11"},{"pageName":"CenturyLink","createTime":"CenturyLink<\/b> got a post by Kelli Knornschild - 2016-02-29 23:39:34<\/b>
I private messaged you, AGAIN. We are NOT getting the service we are paying for, our internet is not consistent. We had a service call set up for our phone issues, and NO ONE showed up, but, now, the phone seems to work. Your junction box where we live has been wide open for over a week, (we called, but they did not seem too concerned). This is becoming so ridiculous, have been with you guys for over 10 years. I totally want to unbundle, and just pay you for internet, IF IT WILL WORK!??? So mad right now, I can't even stand it....","userName":"Kelli Knornschild","message":"I private messaged you, AGAIN. We are NOT getting the service we are paying for, our internet is not consistent. We had a service call set up for our phone issues, and NO ONE showed up, but, now, the phone seems to work. Your junction box where we live has been wide open for over a week, (we called, but they did not seem too concerned). This is becoming so ridiculous, have been with you guys for over 10 years. I totally want to unbundle, and just pay you for internet, IF IT WILL WORK!??? So mad right now, I can't even stand it....","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153912320994707&id=238535514706","reactions":"n\/a","comments":0,"shares":0,"type":"Status","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"CVS Pharmacy","createTime":"CVS Pharmacy<\/b> got a post by Nazar Hamad - 2016-02-29 23:37:54<\/b>
Dear Messrs,\n\nMy friends purchased Newtons Fig Cookies from your branch located on 1990 K street in the District of Colombia , that was in the the 20th of February 2015, and they were both visiting the US, they returned back ate from the cookies both suffered from severe stomach pain after being hospitalized they checked the cookies which was the only common thing they ate together they came to know that it was expired since 8 months prior to the date of purchasing ,how come a very big company like this place expired items to the public and causes damage we have all the relevant documents and evidence and we even approached the company one of your employees called Lindsey Mccall replied back to our lawyer as if we are not serious about our complaint, we are writing on your page here to let the public know that expired items are placed for us in public which is against all the laws, trade customs, unfair competition laws, and the consumers regulations.\n\nRegards","userName":"Nazar Hamad","message":"Dear Messrs,\n\nMy friends purchased Newtons Fig Cookies from your branch located on 1990 K street in the District of Colombia , that was in the the 20th of February 2015, and they were both visiting the US, they returned back ate from the cookies both suffered from severe stomach pain after being hospitalized they checked the cookies which was the only common thing they ate together they came to know that it was expired since 8 months prior to the date of purchasing ,how come a very big company like this place expired items to the public and causes damage we have all the relevant documents and evidence and we even approached the company one of your employees called Lindsey Mccall replied back to our lawyer as if we are not serious about our complaint, we are writing on your page here to let the public know that expired items are placed for us in public which is against all the laws, trade customs, unfair competition laws, and the consumers regulations.\n\nRegards","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153885046413116&id=92979593115","reactions":"n\/a","comments":0,"shares":0,"type":"Status","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"Macy's","createTime":"Macy's<\/b> got a post by Yoana Andrade - 2016-02-29 23:36:52<\/b>
I wrote to you 2 weeks ago and yet still waiting for a response after you asked for my contact information to get my issues resolved. Do you ask your customers to direct message you just so that you can continue to ignore them? #unfuckingbelievable","userName":"Yoana Andrade","message":"I wrote to you 2 weeks ago and yet still waiting for a response after you asked for my contact information to get my issues resolved. Do you ask your customers to direct message you just so that you can continue to ignore them? #unfuckingbelievable","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153516247778037&id=63445693036","reactions":5,"comments":2,"shares":0,"type":"Status","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"Bank of America","createTime":"Bank of America<\/b> got a post by Anthon\u00e9 T. Gerenis - 2016-02-29 23:32:31<\/b>
Thank you Bank of America for your dedication to customer service and rectifying an issue I had within 24 hours! I appreciate you reaching out to me and working with me! It is much appreciated!","userName":"Anthon\u00e9 T. Gerenis","message":"Thank you Bank of America for your dedication to customer service and rectifying an issue I had within 24 hours! I appreciate you reaching out to me and working with me! It is much appreciated!","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=961937160527187&id=179590995428478","reactions":"n\/a","comments":1,"shares":0,"type":"Status","respTime":"03\/01\/2016 08:44:14","timeToRespond":"03\/01\/2016 08:44:14"},{"pageName":"AT&T","createTime":"AT&T<\/b> got a post by Doug Kcco Colvin - 2016-02-29 23:31:03<\/b>
AT&T ....I am so sad \ud83d\ude1e why you no talk to me ? I just want someone to talk to \ud83d\udcde ! I just need someone with AT&T in the name to respond and help me \ud83d\udc6c !! AT&T the power is yours to turn this \ud83d\ude1e into this \ud83d\ude06\ud83c\udf88\ud83c\udf88\ud83c\udf8a\ud83c\udf8a\ud83c\udf89\ud83c\udf89\ud83c\udf89\ud83c\udf89 only you have the \ud83d\udd11 to my happiness !!! So here is a \ud83c\udf9f I invite you to drop me a \ud83d\udce9 and let's be friends and get this done !!!","userName":"Doug Kcco Colvin","message":"AT&T ....I am so sad \ud83d\ude1e why you no talk to me ? I just want someone to talk to \ud83d\udcde ! I just need someone with AT&T in the name to respond and help me \ud83d\udc6c !! AT&T the power is yours to turn this \ud83d\ude1e into this \ud83d\ude06\ud83c\udf88\ud83c\udf88\ud83c\udf8a\ud83c\udf8a\ud83c\udf89\ud83c\udf89\ud83c\udf89\ud83c\udf89 only you have the \ud83d\udd11 to my happiness !!! So here is a \ud83c\udf9f I invite you to drop me a \ud83d\udce9 and let's be friends and get this done !!!","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153972896158909&id=8576093908","reactions":"n\/a","comments":0,"shares":0,"type":"Status","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"Safeway","createTime":"Safeway<\/b> got a post by Akil Dickens - 2016-02-29 23:29:10<\/b>
The Upper Marlboro, MD location refused to honor the 12-pack soda special for 99 cents even after showing the manager the post on this page- Disappointed Customer","userName":"Akil Dickens","message":"The Upper Marlboro, MD location refused to honor the 12-pack soda special for 99 cents even after showing the manager the post on this page- Disappointed Customer","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153350067082411&id=78143372410","reactions":"n\/a","comments":1,"shares":0,"type":"Status","respTime":"03\/01\/2016 14:21:00","timeToRespond":"03\/01\/2016 14:21:00"},{"pageName":"Safeway","createTime":"Safeway<\/b> got a post by Rick Bartalini - 2016-02-29 23:29:08<\/b>
Guerneville California store always one register open. Long lines. Always dirty.","userName":"Rick Bartalini","message":"Guerneville California store always one register open. Long lines. Always dirty.","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153350066962411&id=78143372410","reactions":"n\/a","comments":1,"shares":0,"type":"Status","respTime":"03\/01\/2016 14:19:21","timeToRespond":"03\/01\/2016 14:19:21"},{"pageName":"CVS Pharmacy","createTime":"CVS Pharmacy<\/b> got a post by Natasha Mountjoy - 2016-02-29 23:27:07<\/b>
Are you proud of this? \n\n\nhttps:\/\/www.facebook.com\/groups\/706722169366591\/permalink\/1006185879420217\/","userName":"Natasha Mountjoy","message":"Are you proud of this? \n\n\nhttps:\/\/www.facebook.com\/groups\/706722169366591\/permalink\/1006185879420217\/","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=1244916505523151&id=92979593115","reactions":"n\/a","comments":0,"shares":0,"type":"Link","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"Costco","createTime":"Costco<\/b> got a post by Tina Eckles - 2016-02-29 23:26:23<\/b>
COSTCO..THE MANAGER, GREG, AT THE 431 STORE IS A THIEF, A LIAR, AND USES HIS POWER ABUSIVELY . I WONT GO BACK IN YOUR STORE UNTIL HE IS GONE. YOUR CDS IS HORRIBLE. THERE IS THE WOMAN, GALE, THAT IS THE HEAD OF IT, AND SHE IS MEAN, CRUEL, A REAL PSYCHO. SHE HARASSES THE VENDORS AND CAUSES ALL SORTS OF PROBLEMS","userName":"Tina Eckles","message":"COSTCO..THE MANAGER, GREG, AT THE 431 STORE IS A THIEF, A LIAR, AND USES HIS POWER ABUSIVELY . I WONT GO BACK IN YOUR STORE UNTIL HE IS GONE. YOUR CDS IS HORRIBLE. THERE IS THE WOMAN, GALE, THAT IS THE HEAD OF IT, AND SHE IS MEAN, CRUEL, A REAL PSYCHO. SHE HARASSES THE VENDORS AND CAUSES ALL SORTS OF PROBLEMS","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10154661531024947&id=15240089946","reactions":"n\/a","comments":3,"shares":0,"type":"Status","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"Safeway","createTime":"Safeway<\/b> got a post by Stefan Chombo Murray - 2016-02-29 23:25:06<\/b>
Please do something about your Othello store in Seattle. Hands down one of the worst grocery stores I have ever shopped at. Long lines, horrible customer service and very unhappy employees. Store has potential to be a huge revenue maker with the gentrification of the neighborhood.. Competition is about to kick you in the butt with an empty lot next to you and the many apartment buildings going up,in the neighborhood,","userName":"Stefan Chombo Murray","message":"Please do something about your Othello store in Seattle. Hands down one of the worst grocery stores I have ever shopped at. Long lines, horrible customer service and very unhappy employees. Store has potential to be a huge revenue maker with the gentrification of the neighborhood.. Competition is about to kick you in the butt with an empty lot next to you and the many apartment buildings going up,in the neighborhood,","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153350059882411&id=78143372410","reactions":"n\/a","comments":1,"shares":0,"type":"Status","respTime":"03\/01\/2016 12:12:29","timeToRespond":"03\/01\/2016 12:12:29"},{"pageName":"AT&T","createTime":"AT&T<\/b> got a post by Kayla White - 2016-02-29 23:22:26<\/b>
I heard that you guys are no longer doing regular 2 year contracts and are instead forcing everyone onto Next. If that's true I will be leaving AT&T in November when my contract is up after being a customer for 9 years. I have no desire to lease a phone and end up paying twice as much to not even actually own the phone. That's so stupid. Just let me buy my phone at the discounted price and keep it forever like I have been. And don't try to tell me it won't cost more, because it will, I've already ran the numbers. You must think your customers are a bunch of idiots to just go along with this.","userName":"Kayla White","message":"I heard that you guys are no longer doing regular 2 year contracts and are instead forcing everyone onto Next. If that's true I will be leaving AT&T in November when my contract is up after being a customer for 9 years. I have no desire to lease a phone and end up paying twice as much to not even actually own the phone. That's so stupid. Just let me buy my phone at the discounted price and keep it forever like I have been. And don't try to tell me it won't cost more, because it will, I've already ran the numbers. You must think your customers are a bunch of idiots to just go along with this.","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153972885623909&id=8576093908","reactions":"n\/a","comments":1,"shares":0,"type":"Status","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"Safeway","createTime":"Safeway<\/b> got a post by Shiva Kasravi - 2016-02-29 23:19:57<\/b>
I don't know what event or information has prompted people to recently leave you comments about your chicken, but coincidentally I came here to ask the same. I increasingly don't feel good supporting poor and cruel farming practices and would love to be able to get cruelty free chicken and eggs where I already shop. I hope you guys can work on it... Thanks.","userName":"Shiva Kasravi","message":"I don't know what event or information has prompted people to recently leave you comments about your chicken, but coincidentally I came here to ask the same. I increasingly don't feel good supporting poor and cruel farming practices and would love to be able to get cruelty free chicken and eggs where I already shop. I hope you guys can work on it... Thanks.","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153350048502411&id=78143372410","reactions":"n\/a","comments":0,"shares":0,"type":"Status","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"AT&T","createTime":"AT&T<\/b> got a post by Bob York - 2016-02-29 23:19:10<\/b>
There was an automobile accident at JFK & Randoph due about a block north on the east side. She hit the AT&T pedestal on October 13th, 2015. AT&T has not picked up the idle pedestal. When will be the pedestal box be removed? It is located at the back of my property. Judy York","userName":"Bob York","message":"There was an automobile accident at JFK & Randoph due about a block north on the east side. She hit the AT&T pedestal on October 13th, 2015. AT&T has not picked up the idle pedestal. When will be the pedestal box be removed? It is located at the back of my property. Judy York","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153972883123909&id=8576093908","reactions":"n\/a","comments":3,"shares":0,"type":"Status","respTime":"03\/01\/2016 00:01:37","timeToRespond":"03\/01\/2016 00:01:37"},{"pageName":"AT&T","createTime":"AT&T<\/b> got a post by Francie Dennis - 2016-02-29 23:18:56<\/b>
Dear AT&T... I don't like Direct TV. I don't want Direct TV. I have an AT&T phone because I like AT&T BUT if you don't stop trying to sell me Direct TV I will have to change to Verizon","userName":"Francie Dennis","message":"Dear AT&T... I don't like Direct TV. I don't want Direct TV. I have an AT&T phone because I like AT&T BUT if you don't stop trying to sell me Direct TV I will have to change to Verizon","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153972882708909&id=8576093908","reactions":"n\/a","comments":0,"shares":0,"type":"Status","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"Carnival Cruise Line","createTime":"Carnival Cruise Line<\/b> got a post by Zachary M Bourque - 2016-02-29 23:18:28<\/b>
Carnival! I need your help I was given a few of these as a souvenir but my friends want one, is there anyway at all to purchase a box or two?","userName":"Zachary M Bourque","message":"Carnival! I need your help I was given a few of these as a souvenir but my friends want one, is there anyway at all to purchase a box or two?","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=923632301077038&id=6067784583","reactions":"n\/a","comments":3,"shares":0,"type":"Photo","respTime":"n\/a","timeToRespond":"n\/a"},{"pageName":"Costco","createTime":"Costco<\/b> got a post by Elizabeth Feather - 2016-02-29 23:17:23<\/b>
I love shopping at Costco but I just about dread checking out every time now because I get hounded and pushed to upgrade to executive membership. I did upgrade last year but didn't spend enough to even cover the membership so went back down since we're on a tight budget. Even if I tell them that they still push! It makes for a bad experience :\/","userName":"Elizabeth Feather","message":"I love shopping at Costco but I just about dread checking out every time now because I get hounded and pushed to upgrade to executive membership. I did upgrade last year but didn't spend enough to even cover the membership so went back down since we're on a tight budget. Even if I tell them that they still push! It makes for a bad experience :\/","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10154661520169947&id=15240089946","reactions":"n\/a","comments":2,"shares":0,"type":"Status","respTime":"03\/01\/2016 10:55:01","timeToRespond":"03\/01\/2016 10:55:01"},{"pageName":"AT&T","createTime":"AT&T<\/b> got a post by Dwayne Fudge - 2016-02-29 23:17:02<\/b>
Had the worst experience this weekend.\nMy DSL internet went down Friday night.\nI scheduled an appointment for Saturday between 4PM and 8PM.\nTech was suppose to call prior to showing up to my home.\nNever received a call from the tech,\nTech never showed up.\nNo one bothered to call me, informing me the tech wouldn't be showing up.\nSo basically there scheduling appointments without making sure a tech is available to do the job. So I got screwed over. Not the first time.\nThe problem was taken care of finally thanks a tech named Aaron, who had to travel over an hour to get here. \n\nI have two questions. \n\nHow would you react if you scheduled an appointment with a company, and they never showed up to do the job?\n\nI live in Sonoma County with over 500,000 people. The town I live in has 180,000 people. Why are tech having to travel from out of the area? \n\nJust to let you know I\u2019ve had my home phone with ATT for over 30 years. My monthly bill keeps getting higher and higher, but your service is g","userName":"Dwayne Fudge","message":"Had the worst experience this weekend.\nMy DSL internet went down Friday night.\nI scheduled an appointment for Saturday between 4PM and 8PM.\nTech was suppose to call prior to showing up to my home.\nNever received a call from the tech,\nTech never showed up.\nNo one bothered to call me, informing me the tech wouldn't be showing up.\nSo basically there scheduling appointments without making sure a tech is available to do the job. So I got screwed over. Not the first time.\nThe problem was taken care of finally thanks a tech named Aaron, who had to travel over an hour to get here. \n\nI have two questions. \n\nHow would you react if you scheduled an appointment with a company, and they never showed up to do the job?\n\nI live in Sonoma County with over 500,000 people. The town I live in has 180,000 people. Why are tech having to travel from out of the area? \n\nJust to let you know I\u2019ve had my home phone with ATT for over 30 years. My monthly bill keeps getting higher and higher, but your service is g","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153972878688909&id=8576093908","reactions":"n\/a","comments":4,"shares":0,"type":"Status","respTime":"02\/29\/2016 23:22:24","timeToRespond":"02\/29\/2016 23:22:24"},{"pageName":"CenturyLink","createTime":"CenturyLink<\/b> got a post by Catherine Leshinski - 2016-02-29 23:16:25<\/b>
Why is Prism TV being extremely slow and my DVR is not working?","userName":"Catherine Leshinski","message":"Why is Prism TV being extremely slow and my DVR is not working?","link":"http:\/\/www.facebook.com\/permalink.php?story_fbid=10153912289464707&id=238535514706","reactions":"n\/a","comments":1,"shares":0,"type":"Status","respTime":"03\/01\/2016 12:10:51","timeToRespond":"03\/01\/2016 12:10:51"}]}]